Some 947,000 of the 40 million credit and debit cards to which hackers had access during a security breach at Target Corp. were used for purchases at Massachusetts stores, the chain revealed yesterday.
But the Minneapolis retailer said it can't pinpoint the number of Bay Staters affected by the Nov. 27 to Dec. 15 cyber attack because its point-of-sales terminals don't capture customers' mailing addresses. That leaves it unable to provide written notification to those affected, Target said in a letter yesterday to the state Office of Consumer Affairs and Regulation.
Target, which announced the breach of customer payment information at its 1,700 U.S. stores Thursday, yesterday said it so far had heard "very few reports of actual fraud."
Government investigators believe overseas hackers were responsible for the cyber attack and did not have inside help, a person familiar with the matter told Reuters yesterday.
The blogger who first broke news of the breach, Brian Krebs, said stolen customer data already had begun flooding underground markets that sell stolen credit cards. KrebsOnSecurity.com reported that stolen cards were being offered at "card shops" for $20 to more than $100 each.
Target yesterday sought to placate customers by offering a 10 percent discount at its stores today and tomorrow, and by reassuring them that they wouldn't be held financially responsible for any credit card fraud.
"And to provide guests with extra assurance, we will be offering free credit-monitoring services," CEO Gregg Steinhafel said in a statement. "We will be in touch with those impacted by this issue soon on how and where to access the service."
Target experienced a second day of problems with its website and call center, which has buckled under the pressure of significantly increased volume.
Massachusetts Office of Consumer Affairs and Business Regulation Undersecretary Barbara Anthony, meanwhile, said she still expects to be notified of the exact number of Bay State residents affected by the breach and their names.
"We certainly hope that Target and the banks involved will be cooperating with each other, and that the appropriate notices will be sent to consumers as soon as possible," said Anthony, who said she shopped at Target and her own information may have been compromised. "Obviously, there are thousands upon thousands of Massachusetts consumers that are affected."
Herald wire services contributed to this report.
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